Terms

What Bluemates is

Bluemates connects people in Greater Victoria with independent local providers for home jobs like cleaning, handyman work and yard work. We don’t do the work ourselves. Providers are independent and are not our employees.

For customers

• We’re launching and not taking bookings yet. Telling us what you need is free and doesn’t commit you to anything.
• If we can find someone for your job, we’ll contact you. Nothing is booked unless you say yes.
• When bookings open, you’ll get the exact price before anyone comes, and you’ll pay after the job is done.
• You can ask us to take your name off the list at any time.

For providers

• Joining is free. You set your own prices.
• We charge a platform fee of about 15% per job you get through us, waived for your first 3 months as an early provider. We’ll confirm the exact fee and how it’s paid before your first job.
• You must be 18 or older and legally able to do the work you offer.
• You’re responsible for your own work, tools, taxes and insurance. We only show an “Insured” or “ID verified” label when we’ve checked it ourselves.
• We may decline or remove a listing, for example after a complaint.

Honest information

Please give us accurate information. We list providers only with their permission, and any price we pass on is exactly what the provider gave us.

Privacy

How we handle your information is in our privacy policy.

Contact

support@bluemates.ca